Why Customer Support Should Not Be An Afterthought In The Metaverse

You know that I am a huge advocate of Customer Success. In this excellent article, Eric Vermillion talks about how customer should be protected and supported in Metaverse. Talk about combining two of my favorite subjects! You can read the full article here.   Majid Abai – August 2022– Los

Will AI Revolutionize Customer Success?

Another excellent article by Shreesha Ramdas in Forbes Shreesha Ramdas Regarding the use of AI to ensure customer success. Again, 2 of my favorite subjects (Customer Success & Artificial Intelligence) in one!  You can read the full article here.   Majid Abai – September 2021– Los Angeles. ———————————————————– About The

Integrating Customer Support Call Centers With Artificial Intelligence

Loved this article by Peter Bendor-Samuel in Forbes. It simply combines two of my passions: Artificial Intelligence and Customer Success. Peter is correct: Most companies forget about their clients after Sales is completed.  You Can read the full article here.   Majid Abai – August 2021– Los Angeles. ———————————————————– About

Go to Top